Cookie Policy


Last update: 22 December 2020

We, UMITAL BV, with registered office at Kasteellaan 30, 3500 Hasselt, Belgium and registered in the Crossroads Bank for Enterprises under company number 0698.927.461 (hereinafter, “Umital” or “we”), use cookies and other similar technologies primarily to improve the (browsing) experience of visitors to our website and to guarantee the functioning of the website.

In addition, we use analytical cookies to gain insight into your use of the website, to improve its performance, functionality and user-friendliness. These cookies are only used if you agreed to this.

Via this cookie policy, we wish to inform you about which cookies are used on our website, why we do this and how you can delete or disable cookies.

1. What is a cookie?

A cookie is generally a small text and numerical file that we send and store in your web browser, on your mobile device and/or on your computer's hard drive when you visit our website. Cookies help us, for example, to remember your preferences when using our website, unless you have adjusted your broser settings so that it will refuse cookies.

2. Types of cookies

There are various types of cookies. Cookies can be classified according to their origin, function and duration.

  • First-party cookies are technical cookies that ensure that a website, application or platform functions properly. This enhances the quality of the services.

  • Third-party cookies are cookies placed by another domain name than that of our website or our platform. If a user visits the website and a third party places a cookie via their own website, this is a third-party cookie. For cookies placed by third parties, we refer you to the statements that these parties provide on their respective websites. Please note: we do not have an influence on the content of these statements or the content of the cookies of these third parties.

First-party and third-party cookies can be further divided into:

  • Essential or strictly necessary cookies (as their name suggests) are necessary in order to use a website or platform, provide certain features requested by you, and ensure safe identity verification;

  • Functional cookies are cookies that ensure the correct functioning of the website or platform. They store information about your choices and preferences on the website or platform (e.g. cookies for remembering login or registration, your language preference, or products in your shopping basket). Logically, functional cookies are first-party cookies.

  • Non-functional cookies are cookies which may be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the purely technical support of the website or platform. Non-functional cookies can be first-party or third-party cookies.
    • Cookies for statistical purposes allow us to determine which pages of the website or platform you visit, where your computer is located, etc. (Google Analytics, Google Tag Manager, Hotjar).

    • Cookies for social purposes allow the user to share the content of the website visited with others via social media (Facebook, Twitter, LinkedIn, YouTube).

    • Cookies for targeting purposes allow us to create a profile based on your browsing behaviour, so that the ads shown are adapted to your interests (Facebook).

    • Cookies for commercial purposes record how many and what ads have been shown to the user (Google Adwords and Bing ads).

Cookies can also be broken down according to their lifespan:

  • Permanent cookies: These cookies remain present on the user's device for the duration defined in the cookie. They are activated every time the user visits the website or platform which placed this cookie (e.g. cookies placed by social media such as Facebook, Google Analytics, etc.). Most non-functional cookies are permanent cookies.

  • Session cookies: These cookies make it possible to simplify a user's actions and link them to each other during a browser session. A browser session starts when a user opens the browser screen and ends when they close the browser screen. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are removed. Most functional cookies are session cookies.

​​3. Information about the use of cookies on the website

Our website primarily uses functional cookies to distinguish your user preferences from those of other users of our website. This helps us to offer you a better user experience when you visit our website and also lets us optimise our website.

When you use visit the website, the following functional cookies are used:

Name of the cookie






First Party Cookies

A session ID cookie expires once you close your browser

Enable access to products and services, make it easier to access the website, enable support.


First Party Cookies

Enabled by default

Protection against Cross-Site Request Forgery attacks

In addition, we also use certain analytical cookies if you have given your consent to this via the cookie banner. You can withdraw this consent at any time by deleting the cookies stored in your browser (see below).

When you use the website, the following analytical cookies are used:



Third-party privacy policy

Google Analytics

Third-party cookie. Registers which pages the user visits and how long the user stays on the website.

Google Tag Manager

Third-party cookie. Analytics & tag management. This script is used to measure the use of the website and gain insight into its effectiveness and quality. This script is also responsible for the management of all analytics and tracking cookies, and hence also for compliance with legislation.

Deleted at the end of the session; Google does not share anonymous data with third parties. See also the Google privacy policy


Third-party cookie. The Facebook pixel ensures that you will see relevant content from Umital or Umango on Facebook or Instagram and allows us to measure the effectiveness of shared content. This way, we are able to serve you even better online.

Facebook stores data for as long as they need it to offer products and services. Data linked to your own Facebook account is stored until you delete your account, unless Facebook no longer needs this data. Facebook does not sell private data to third parties. See also the Facebook privacy policy


Third-party cookie. The LinkedIn pixel ensures that you will see relevant content from Umital or Umango on Facebook or Instagram and allows us to measure the effectiveness of shared content. This way, we are able to serve you even better online.

The cookies we use do not allow the systematic gathering of data that could allow the identification of the users of our website. They only help us to ensure and improve the functioning of our website.

However, the following data, which qualify as personal data, may be processed by these cookies at the first moment of collection:

  • Information about your computer (e.g. your IP address, the date and time of your visit to our website, the Internet address of the website from which you opened the link to our website);

  • Other information you choose to send us (e.g. when you ask us for information).

Please read our privacy statement to find out how we process and secure personal data, how long we retain it and what privacy rights you have. Please note that if the personal data processed via cookies is made anonymous, these privacy rights no longer apply. Indeed, these rights only apply when we process personal data.

We also use certain social media tools on our website (e.g. share buttons) that allow visitors to communicate and share content with e.g. Facebook, as well as certain applications that allow us to add additional functionalities to our website. These social media tools and/or apps may also use cookies and other similar technologies themselves. Please always read the privacy and cookie statements of the respective social media platforms or apps carefully. Please note that we cannot influence the content of these cookie policies or the content of the cookies of these third parties.

We use the following apps on our website:


Privacy policy


Linked In

See also the Facebook privacy policy
See also the LinkedIn privacy policy

4. Accepting cookies

When you first visit our website, a cookie banner will appear. Via this cookie banner, we inform you about which cookies we use, and we ask you if we can use analytical cookies. You are free to consent or not.

5. Managing (deleting or disabling) cookies

How long a cookie remains on your computer or mobile device depends on whether it is a ‘permanent’ cookie or a ‘session’ cookie. Session cookies are stored until you stop browsing and permanent cookies until they expire or are deleted. See below for information on how you can manage cookies and delete them before they expire.

If you do not want websites to place cookies on your computer or want to delete your cookies, you can change your cookie settings in your web browser.

These settings can generally be found in the ‘Options’ or ‘Preferences’ menu of your web browser. You can also adjust your settings so that your browser rejects all cookies or only the cookies of third parties.

To better understand these settings, the following links may be useful. If not, please use the ‘Help’ function in your web browser to obtain more information.

You can find useful information about cookies at: and

5. Do you still have questions?

You can always contact us at the following e-mail address:

6. Amendments

We may amend, complete or supplement this cookie policy from time to time without prior notice. We therefore invite you to always consult the latest version of this cookie policy on our website.

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